At ABHNOTAI, we are committed to providing high-quality products and exceptional customer service. While we strive to meet your expectations, we understand that experiences may vary. If you encounter any issues or have concerns, please contact us at support@abhnot.ai within 60 days of your purchase. We are here to help and ensure your experience with us is as smooth as possible.
Our customer support team is available 24/7 to assist you with any questions or concerns.
You may request an order cancellation within 24 hours of placing your order, provided it has not yet been shipped. Once an order has been shipped, cancellations are no longer possible and our standard return policy will apply.
Returns are accepted within 60 days of receiving your order.
Products must be in their original condition, unused, with all packaging and labels intact.
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Please contact customer support before returning any item. Unauthorized returns may be refused.
If approved, refunds will be processed within 5–10 business days, depending on your financial institution.
Refunds may be denied if the product is not returned in its original condition or if the request does not comply with this policy.
Exchanges are offered only in the form of store credit and are free of charge in the event of a product issue (such as a defect or incorrect item).
For exchanges, we will cover the shipping cost of the replacement product.
Please contact customer support to initiate an exchange request.
Original shipping charges are non-refundable.
Customers are responsible for return shipping costs unless the return is due to our error (such as a defective or incorrect item).
Refunds or exchanges are not available for:
Final sale items
Personalized or customized products
Products damaged due to misuse, negligence, or improper handling
Refund, return, or exchange requests that do not meet the conditions outlined in this policy may be denied.
By placing an order, you agree to these terms and conditions. For additional assistance, please contact our customer support team.
Please note that we reserve the right to update this Return & Refund Policy at any time. It is the customer's responsibility to review the latest version before making a purchase. By purchasing and using ABHNOTAI products, you agree to this policy.